This Customer Journey Map showcases the data of a customer and their experience with a product/service in an organized way. This Customer Journey Map example is divided into 3 sections – the first one represents a typical Customer’s details (their name, needs, challenges, and influencers), the second is a graphical representation of the phases of a customer’s journey, their emotional experience, and their thoughts and feelings, and finally, the last section at the bottom represents the takeaways from the customer mapping such as the pain points, the opportunities, etc and the recommendations to improve the quality of customer experience in each stage i.e., Awareness, Consideration, Acquisition, and Loyalty.To learn more about how to make a successful Customer Journey Roadmap, read our blog: 7+ Creative Ideas To Build Your Customer Journey Map
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All our Templates are compatible with Google Slides. The rendering in Google Slides works as displayed-except the only known difference is loss of shadow effects when the templates are opened in Google Slides. We are working to address this known difference.
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Go up to the tab menu and click Design. Then move to the second section(Variant) under the Design tab, click the small downward arrow, and hover over Colors on the menu.
A list of color schemes will appear, but if you want colors specific to your brand, click on Customize Colors at the bottom. Here, you can select the color that you want.
Yes, we make custom templates for teams and organizations. You can mail us all your requirements at [email protected].